A skilled customer service worker who helps
consumers with the application and qualification processes for provincial and
corporate energy efficiency programs.
Accountable for processing applications and
resolving related customer questions and concerns.
Expertise
Customer service | Research | Trouble shooting | Problem solving | Attention to detail
Education
BA, Geography and Urban Studies
University of Calgary - 2008
Career experience
Primarily customer service and hospitality experience
gained while working in Waterton Lakes National Park during summer breaks from
university.
Interests
Urban cycling adventures. Member,
Bike Calgary, a cycling advocacy group interested in making Calgary a more
bike-friendly city.
Urban planning processes that contribute to
sustainable development.
